WSS provides an experienced warranty specialist to manage all claims, whether you have an in-house warranty department that is struggling and needs help, or you don't have one and your Service Manager is bogged down from the time-consuming warranty process. This is a win-win solution for everyone involved. Billing occurs after the claim settlements are received. "Money in the Bank"

WSS will manage claims from start to finish, including contesting and resubmitting claims, and addressing short-paid settlements through the district rep. for Goodwill. 

• WSS is dedicated to recovering all labor, parts, and miscellaneous expenses incurred during the repair process, thereby enhancing the profitability of your service department.
• Follow all OEM practices.  
• Product Registrations  
• Track Safety Service Letters/Campaigns for units in your territory. 
• Parts Retention tracking, 
• Extended Warranty  
• Work with your service department on collecting needed documentation and consulting on the warranty process.  
• Claim review and submission 
• Claim and settlement tracking 
• Goodwill form submittal for short/paid or contested claims, and work with the District Rep on possible goodwill. 
• Repair vs Replacement

“Warranty Recovery Made Simple”