About WSS Warranty Support Specialist

WSS Warranty Support Specialist was founded with a passion for simplifying warranty recovery in the CAT Engines, Heavy Equipment, and aggregate equipment industries. I have held diverse roles, including Service Manager, Warranty Manager, Parts Manager, Service Coordinator, and PSSR. Additionally, I have completed various technical and warranty training sessions, including in-person training at the Caterpillar factory. I have over 25 years of experience in warranty claim processing, documentation management, and recovery. and understand the intricacies of warranty claim processing .